Terms & Conditions

Effective Date: August 10, 2025 · Last Updated: August 10, 2025
CompanySUN EATER
Websitehttps://www.fivo.be
Emailcontact@fivo.be
AddressAvenue Louise 209A, 1050 Brussels, Belgium

1. Introduction

These Terms of Use govern the use of Fivo services (“we,” “us,” “our”) by you (“the user”). By using our website and our services, you agree to these terms.

2. Definitions

  • Personal Data: any information relating to an identified or identifiable natural person.
  • Processing: any operation applied to data (collection, storage, use, etc.).
  • Data Controller: SUN EATER, who determines the purposes and means of the processing.
  • Processor: any third party processing data on our behalf.

3. Data We Collect

a) Data provided voluntarily

  • Name, email, phone number, company.
  • Messages transmitted via forms or email.

b) Data collected automatically

  • IP address, device type, and browser type.
  • Pages viewed, session duration, and interactions (clicks, scrolls).
  • Collection via cookies and analysis tools (e.g., Google Analytics, PostHog, or equivalent tools).

4. Legal Bases (GDPR)

  • Consent.
  • Contractual necessity.
  • Legitimate interests.
  • Legal obligations.

5. Purposes of Use

We use your data to:

  • Provide, operate, and improve our services.
  • Respond to your contact requests.
  • Analyze site usage and performance.
  • Send information or updates (with your consent).
  • Prevent fraud and enforce our terms.
  • Comply with our legal obligations.

6. Cookies & Audience Measurement

We use functional, preference, and analytical cookies. You can manage your preferences via the cookie banner or your browser settings. The analysis tools we use exclude any mention of Framer Analytics.

7. Data Retention

We retain data for a maximum duration of 24 months, unless a legal obligation requires otherwise.

8. Sharing and Disclosure

  • Trusted service providers subject to confidentiality commitments.
  • Competent authorities if required by law.
  • Successors in the event of an acquisition or transfer of business activity.

9. International Transfers

Transfers outside the EU may occur. We apply appropriate safeguards (e.g., Standard Contractual Clauses).

10. Your Rights

  • Access, rectification, and erasure.
  • Withdrawal of consent.
  • Objection and restriction of processing.
  • Data portability.
  • The right to lodge a complaint with a supervisory authority.

Contact: contact@fivo.be

11. Security

We use HTTPS (SSL/TLS) and industry-standard security practices to protect your data.

12. Protection of Minors

Our services are not directed to persons under the age of 13. We do not knowingly collect their data.

13. Links to Third-Party Sites

We are not responsible for the privacy practices of external sites that we may link to.

14. Modifications

We may update these provisions. The most recent version, accompanied by its date, is published on this page.

15. Terms of Service

Your use of Fivo may be governed by a commercial agreement (subscriptions, commitment period, termination) concluded with your organization.

16. Contact

Company: SUN EATER

Email: contact@fivo.be

Address: Avenue Louise 209A, 1050 Brussels, Belgium