Privacy Policy

Effective Date: August 10, 2025 · Last Updated: November 29, 2025
CompanySUN EATER
AddressAvenue Louise 209A, 1050 Brussels, Belgium

1. Object and Scope

This Privacy Policy explains how Fivo (“we,” “us,” “our”) collects, uses, retains, and protects your data when you use our website and services. By using our services, you agree to the practices described below.

2. Data Controller

The data controller is SUN EATER. For any questions regarding personal data, please contact us at contact@fivo.be.

3. Data We Collect

a) Data provided voluntarily

  • Name, email address, phone number, company name.
  • Messages transmitted via forms or email.

b) Data collected automatically

  • IP address, device type, and browser type.
  • Pages viewed, session duration, and interactions (clicks, scrolls).
  • Collection via cookies and analysis tools (e.g., Google Analytics, PostHog, or equivalent).

4. Purpose of Use

We use your data for the following purposes:

  • To provide, operate, and improve our services.
  • To respond to your contact requests.
  • To analyze site usage and performance.
  • To send information or updates (with your consent).
  • To prevent fraud and enforce our terms.
  • To comply with our legal obligations.

5. Legal Bases (GDPR)

  • Consent.
  • Contractual necessity.
  • Legitimate interests.
  • Legal obligations.

6. Cookies & Preferences

We use functional, preference, and analytical cookies. You can accept or refuse them via the cookie banner (when displayed) or via your browser settings.

7. Audience Measurement

We may use analytics solutions such as Google Analytics and PostHog to measure audience metrics. We do not collect information that directly identifies you unless you provide it to us.

8. Sharing and Recipients

Your data may be shared with:

  • Service providers under contract and subject to confidentiality obligations.
  • Competent authorities when required by law.
  • Successors in title in the event of a merger or acquisition.

9. International Transfers

Transfers outside the EU may occur. We implement appropriate safeguards (e.g., Standard Contractual Clauses) to ensure data protection.

10. Retention Periods

Data is retained for a maximum of 24 months, unless a different legal obligation applies.

11. Your Rights

Under GDPR, you have the following rights:

  • Access, rectification, and erasure of your data.
  • Withdrawal of consent.
  • Objection and restriction of processing.
  • Data portability.
  • The right to lodge a complaint with a supervisory authority.

To exercise your rights, please contact: contact@fivo.be.

12. Security

We use HTTPS (SSL/TLS) and apply appropriate security measures to protect your data, including access control, logging, and the principle of least privilege.

13. Protection of Minors

Our services are not directed to persons under the age of 13, and we do not knowingly collect their data.

14. Links to Third-Party Sites

We are not responsible for the privacy practices of third-party sites that we may link to.

15. Changes to this Policy

We may update this policy from time to time. The most recent version and its effective date will be published on this page.

16. Contact

Company: SUN EATER

Email: contact@fivo.be

Address: Avenue Louise 209A, 1050 Brussels, Belgium