This Privacy Policy describes how Fivo (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our services, websites, and mobile applications. By using Vibe Connect, you agree to the practices described below.

1. Who We Are

Company: SUN EATER

Website: https://fivo.be

Contact Email: contact@fivo.be

Address: Avenue Louise 209A, 1050 Brussels, Belgium

2. Data We Collect

a) Data You Provide Voluntarily

• Name

• Email address

• Phone number

• Company name

• Messages sent via forms or email

b) Data Collected Automatically
We collect certain technical data when you use our services:

• IP address

• Device and browser information

• Pages visited and time spent

• Interactions (clicks, scrolls)

• Location data (if permitted by your device)

This data is collected via cookies and third-party analytics tools such as Framer Analytics, Google Analytics, and PostHog.

3. Legal Basis for Processing (under GDPR)

We process your data under the following legal bases:

• Your consent

• Contractual necessity (to provide our services)

• Our legitimate interests (to improve our service)

• Compliance with legal obligations

4. How We Use Your Data

We use your information to:

• Provide and operate our services

• Respond to your contact requests

• Analyze and improve service performance

• Send emails or updates (only with your consent)

• Enforce our Terms of Use

• Prevent abuse and fraud

• Comply with applicable laws

5. Cookies and Tracking Technologies

We use cookies for the following purposes:

• Functional and performance optimization

• Analytics (via Framer, Google Analytics, and PostHog)

• Saving user preferences

You may reject cookies through your browser or via our cookie consent banner.

6. Analytics Tools

We use analytics providers to monitor user behavior:

• Framer Analytics

• Google Analytics

• PostHog

These tools do not collect personally identifiable information unless you explicitly provide it.

7. Data Retention

We retain your data for a maximum of 24 months, unless required by law to keep it longer.

8. Data Sharing and Disclosure

We may share your data with:

• Trusted service providers (who operate under confidentiality agreements)

• Legal authorities (when legally required)

• Successor entities in case of merger or acquisition

We never sell your data.

9. International Data Transfers

Some of our providers may be located outside the EU. We ensure appropriate safeguards, including Standard Contractual Clauses (SCCs), are in place.

10. Your Rights (under GDPR)

You may request the following at any time:

• Access to your data

• Correction of inaccurate data

• Deletion of your data

• Objection to processing

• Data portability

• Withdrawal of your consent

To exercise your rights, contact us at contact@fivo.be

You also have the right to file a complaint with the Data Protection Authority in your country.

11. Security

We implement technical and organizational measures to protect your data, including:

• HTTPS (SSL/TLS encryption)

• Access controls

• Regular security monitoring

12. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.

13. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://Fivo.be/privacy-policy, with the update date indicated.

15. Contact Us

If you have any questions or concerns about this policy, you can contact:

📧 contact@fivo.be

🏢 Avenue Louise 209A, 1050 Brussels, Belgium